Shipping Policy

Effective Date: [3/10/2023]

  1. Shipping Information

At ACB SOURCE, we strive to provide you with a seamless shopping experience, including transparent and efficient shipping services. Please review our shipping policy to understand how we handle shipping, delivery, and related matters.

  1. Shipping Destinations

We currently offer shipping to customers in Canada and the USA. For worldwide shipping to other countries, please contact our Sales team at [sales@acbsource.com].

  1. Shipping Methods

We offer the following shipping methods:

  1. Standard Shipping: Orders shipped via standard shipping typically arrive within 3-15 business days after processing.
  2. Expedited Shipping: For faster delivery, we offer expedited shipping, which typically arrives within 1 - 3 business days after processing. Additional shipping fees may apply.
  3. Free Shipping: On select orders meeting certain criteria, we offer free standard shipping. Please refer to our product listings for details on eligibility.
  4. Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

  1. Shipping Costs

Shipping costs are calculated based on the selected shipping method, order value, and destination. You can view the shipping cost during the checkout process before finalizing your order.

  1. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order's progress by entering the tracking number on our website or the carrier's website.

  1. Shipping Delays

While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions, customs delays, or carrier disruptions. We appreciate your understanding in such situations.

  1. International Shipments

For international shipments, please be aware of potential customs duties, taxes, or import fees that may be levied by your country's customs authorities. These fees are the responsibility of the recipient.

  1. Order Changes and Address Updates

If you need to make changes to your order or shipping address, please contact our Sales team at [sales@acbsource.com] as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been processed.

  1. Returns and Lost Packages

For information regarding returns and lost packages, please refer to our Return Policy.

  1. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our Sales team at [sales@acbsource.com].

  1. Changes to the Shipping Policy

We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website and will be effective immediately upon posting.

Thank you for choosing ACB SOURCE. We appreciate your trust and strive to provide you with the best possible shopping experience.